Cruise Direct Reviews

Cruise Direct has an overall rating of 5.0 based on 2 reviews. Customer feedback on Cruise Direct is mixed: Cruise Direct reviewers highlight positive aspects like user-friendly interface, competitive pricing, extensive cruise options, helpful customer service, which strongly appeal to cruise enthusiasts, budget-conscious travelers, families planning vacations, first-time cruisers. However, Cruise Direct is often criticized for its limited cancellation policies, occasional technical issues, upselling during booking, mixed experiences with customer support.

5.0/5.0

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All Cruise Direct Reviews (2)
Aubrey.Perry
November 18, 2020
"Great assistance from the staff..."
The service from all the team members was top-notch, but I gotta give a shoutout to Armando Porras for being super helpful... Much appreciated!
Mathew.Parker
January 11, 2020
"Incredible Support and Patience"
I had never visited the cruise direct site before, and I decided to use the chat feature. I was lucky enough to chat with Hans Vega, who not only addressed my inquiries while I was trying to reserve two rooms for four folks. Hans was super kind and offered to assist me with the booking since I needed the rooms to be either adjacent or just across the hall. He truly made a positive impact, and I valued his straightforwardness and openness. I'm sending my friends his way for their bookings.
Cruise Direct Q&A

What is the best time to go to bermuda

Is this a home business in which kyle is thr only worker? i find it strange peopleonly mentioned him

whitebird349
July 06, 2019

“I've chatted with several different agents. However, how can you ever know if a photo and a name on a site are really true? :-))”

Looking for a cruise deal for the month of november 2019 leaving from new orleans, la.

sadkoala520
February 21, 2019

“I got the best price from CD after shopping around but we warned I was told "no worries" your $100 on board credit will be waiting for you in your stateroom when you board. You don't get it when booking - which is why it's called an on board credit. However, when the promised credit failed to show up on our invoice or in any email from Cruise Direct I became suspicious I was being scammed again. I was shocked when I called to press CD for an email confirming our $100 credit. The agent asked if I'd completed the REDEMPTION FORM! THIS WAS THE FIRST MENTION OF ANY REQUIRED REDEMPTION FORM NEVER PROVIDED ME! DON'T BE DECEIVED INTO BELIEVING YOUR PROMISED ON BOARD CREDIT WILL BE WAITING FOR YOU WHEN YOU BOARD UNLESS YOU HAVE THAT PROMISE IN WRITTING!”

Is this a legit booking platform? everything about you reeks of scam.

Can we book cruise on cruisedirect if we have home address in europa

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